We are looking for a Technical Writer to produce high-quality documentationthat contributes to the overall success of products who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

• Assist the communications team in meeting their goals.
• Producing high-quality documentation that is appropriate for its intended audience.
• Working with internal teams on product and documentation requirements
• Writing easy-to-understand user interface text, online help, and developer guides
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Write easy-to-understand user interface text, online help, and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture.
• Undertake other ad hoc duties.

Required Knowledge, Skills, and Abilities

• Ability to deliver high-quality documentation paying attention to detail

• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

• Excellent verbal and written communication skills in the English language.

• Strong working knowledge of Microsoft Office

• Basic familiarity with the SDLC and software development

• Strong time management and organizational skills.

• Proficiency using designing tools for flowcharts and diagrams is preferable.

Education + Experience

• University degree in Computer Science, Engineering or equivalent preferred.

• Working experience in technical writing of software documentation.