Job Description:

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements Independently gather information from subject matter experts to develop,

• organize, and write procedure manuals, technical specifications, and process documentation

• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Experience and Skills:

• Bachelor’s degree in business administration or any related field

• 2+ years’ experience as documentation writer

• Strong understanding of documentation security principles

• Highly organized with focused attention to detail

• Excellent interpersonal and oral communication skills

• Able to work both independently and in a team environment

• Able to carry and lift filing boxes as needed