Customer Success Manager (Junior)

Angelswing . (Posted: 2 years ago)

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Deadline: Expired 705 Days ago
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Position

Intermediate

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Locations

kathmandu, nepal

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Job Type

Full Time

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Qualification

Bachelor

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Experience

1-2 years

Description

We invite a CS Manager who sympathizes with Angelswing's vision to innovatethe industry and wants to lead the growth of a passionate team together.

Role and Responsibilities

  • Data Processing & Troubleshooting * Dedicated to the part that requires manpower in the data processing process * Resolve data processing problems together with the relevant department
  • Customer Support * Support to inquiries from overseas users * Resolve technical responses appropriately with the relevant team

Minimum Qualifications

  • 1-2 years of experience in a small business or team project
  • Active communication skills and teamwork attitude to solve problems
  • Proficient in communication in English (both written and verbal)
  • Passion for learning
  • Active communicator
  • Able to thrive in a fully remote organization with great work ethics
  • Proactive and able to be self-motivated
  • Ability to work under pressure and self-manage

Preferred Qualifications

  • A GIS background would be great
  • High level of general interest and understanding of IT technology
  • Basic understanding of photogrammetry

Information to be included in CV/Resume

  • Resume and cover letter (.pdf file)
  • Required content: Name, contact, motivation for support, job experience, objectives, key achievements, and contributions to each project when submitting a portfolio.

Recruitment Process

Submit Application

Mail to [[email protected]](/cdn-cgi/l/email- protection#7200171100071b062d1c1702131e32131c15171e01051b1c155c1b1d)

1st Interview (Remote): Interview with your team leader or colleague in 30 minutes to 1 hour. In some cases, separate assignment screening may proceed

2nd interview (Remote): Interview with management and team leaders in less than an hour

Reference Check: Talk to 2-3 recommenders over the phone about their work experience, strengths, etc.

Final Offer: Discuss treatment, date of joining, etc. and deliver the final offer

Join Angelswing!

  • Application procedures are subject to change

Angelswing's Talents

Problem Solver: Those who can define problems well, identify the root cause and nature, and find and implement the optimal solution.

Life-long Learners: Those who strive to become the best in their field and are self-motivated to learn and grow at all times.

Empowering the World: Those who want to change the world together by proactively using their abilities and skills.

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1 Open Positions

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